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Expandable granny flat solutions for rental yield and family living

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© 2026 GFK Homes — Granny Flat Kits AU. Backed by LINKUP AI PropTech Group.

Privacy Policy

How Granny Flat Kits collects, uses, and protects personal information for quote, sales, and support workflows.

2026/02/19

Scope

This Privacy Policy explains how Granny Flat Kits handles personal information when you:

  • browse our website,
  • submit a quote or contact request,
  • subscribe to updates, or
  • communicate with our sales and support team.

Information We Collect

Depending on your interaction, we may collect:

  • Identity and contact details: full name, email, phone number.
  • Project details: postcode, model preference, budget range, timeline, council status, and notes you provide.
  • Technical data: IP address, browser/device information, and pages visited.
  • Transaction data: payment status, Stripe identifiers, and billing events related to deposits.

How We Use Information

We use personal information to:

  • respond to quote requests and provide project recommendations,
  • coordinate sales, compliance, and delivery planning,
  • process payments and reconcile payment events,
  • send service communications and support responses,
  • improve website performance and conversion flows, and
  • meet legal, accounting, and fraud-prevention obligations.

Legal and Operational Sharing

We may share information with trusted processors that help operate the business, including:

  • hosting and infrastructure providers,
  • email delivery providers,
  • payment providers (such as Stripe), and
  • analytics and security tooling.

We do not sell personal information.

Data Retention

We retain data only for as long as reasonably required for business operations, legal compliance, dispute handling, and record-keeping. Retention periods vary by data type and contractual/legal requirements.

Security

We apply technical and organizational safeguards intended to reduce unauthorized access, misuse, or disclosure. No internet-based system is completely risk free, so absolute security cannot be guaranteed.

Your Choices and Rights

You may request access, correction, or deletion of your personal information, subject to legal and operational limitations.

If you are in Australia and believe your privacy concern has not been resolved, you may contact the Office of the Australian Information Commissioner (OAIC).

Cookies and Tracking

We use cookies and similar technologies for core website function, measurement, and experience improvements. See our Cookie Policy for details.

Updates to This Policy

We may update this policy from time to time. The latest published version on this page applies.

Contact

For privacy questions or requests, contact:

  • Email: [email protected]
  • WhatsApp: +86 18128830057
  • Page: Contact Us